Cookie Policy
Last Updated: November 10, 2025
1. Introduction and Scope
1.1 About This Cookie Policy
This Cookie Policy explains how AutoPrintFarm, Inc. ("AutoPrintFarm," "we," "our," or "us") uses cookies, web beacons, pixels, local storage, and other similar tracking technologies (collectively, "Cookies" or "Tracking Technologies") when you visit our website, use our 3D print farm management software platform, or interact with our services (collectively, the "Service").
This Cookie Policy should be read together with our Privacy Policy and Terms of Service, which provide additional information about how we collect, use, and protect your personal information.
1.2 Consent and Acceptance
By continuing to browse or use our Service, you acknowledge that you have read and understood this Cookie Policy and consent to our use of Cookies as described herein, except where your explicit consent is required by law. Where required by applicable law (including GDPR, ePrivacy Directive, or CCPA), we will obtain your explicit consent before placing non-essential Cookies on your device.
1.3 Your Choices
You have choices regarding Cookies. You can control and manage Cookies through your browser settings, cookie preference center, and opt-out mechanisms described in this Policy. Please note that blocking or deleting certain Cookies may impact your ability to use some features of the Service.
2. What Are Cookies?
2.1 Cookie Definition
Cookies are small text files containing a string of characters that are stored on your computer, mobile device, or other equipment when you visit a website. Cookies allow websites to recognize your device, remember your preferences, understand how you use the site, and provide enhanced functionality.
2.2 How Cookies Work
When you visit our Service, we or our authorized service providers may place Cookies on your device. These Cookies are then sent back to the originating website (first-party cookies) or to another website (third-party cookies) on each subsequent visit. This allows us to recognize you, remember your preferences, and provide you with a personalized experience.
2.3 Types of Cookies by Duration
- Session Cookies: Temporary cookies that are deleted when you close your browser. They enable you to navigate through our Service efficiently and remember actions you take during a single browsing session.
- Persistent Cookies: Cookies that remain on your device for a set period (or until you delete them) and are activated each time you visit our Service. They remember your preferences and actions across multiple browsing sessions.
2.4 First-Party vs. Third-Party Cookies
- First-Party Cookies: Cookies set directly by AutoPrintFarm when you visit our Service. We use first-party cookies to provide core functionality and analyze how our Service is used.
- Third-Party Cookies: Cookies set by companies other than AutoPrintFarm, including analytics providers, advertising networks, and service providers. These third parties may collect information about your online activities over time and across different websites.
3. Categories of Cookies We Use
3.1 Strictly Necessary Cookies (Essential Cookies)
Legal Basis: These cookies are strictly necessary for the operation of our Service and to provide you with services you have requested. They do not require your consent under applicable law.
Purpose: Essential cookies enable core functionality such as security, authentication, network management, accessibility, and session management. Without these cookies, certain features and services you have requested cannot be provided.
Examples of Essential Cookies:
- Authentication Cookies: Verify your identity and keep you logged in as you navigate through the Service
- Security Cookies: Detect and prevent fraud, abuse, and security threats; enforce our Terms of Service
- Session Management: Maintain your session state and remember your actions during a browsing session
- Load Balancing: Distribute traffic across our servers to ensure optimal performance and availability
- Functional Cookies: Enable basic features like remembering your language preference, timezone, and accessibility settings
Retention Period: Session cookies are deleted when you close your browser; persistent essential cookies are retained for up to 12 months or as necessary for their specific purpose.
Opt-Out: You cannot opt out of strictly necessary cookies without impairing core functionality of the Service. Blocking these cookies may prevent you from accessing or using the Service.
3.2 Performance and Analytics Cookies
Legal Basis: Consent (where required by law) or legitimate interest in understanding how our Service is used and improving user experience.
Purpose: These cookies collect information about how visitors use our Service, including which pages are visited most frequently, how long users spend on pages, navigation paths, error messages encountered, and performance metrics. This information is aggregated and anonymized and is used to improve the Service.
Analytics Providers and Cookies:
- Google Analytics: Tracks website usage, traffic sources, user demographics, and behavior patterns
- Cookies: _ga, _gid, _gat, _ga_<container-id>
- Retention: Up to 2 years
- Opt-Out: Google Analytics Opt-out Browser Add-on
- Privacy Policy: Google Privacy Policy
- Mixpanel: Tracks user interactions, feature adoption, and conversion funnels for product analytics
- Cookies: mp_<project_id>_mixpanel
- Retention: Up to 1 year
- Privacy Policy: Mixpanel Privacy Policy
- Hotjar: Records user sessions, heatmaps, and behavior analytics to understand user experience
- Cookies: _hjid, _hjFirstSeen, _hjSessionUser, _hjSession
- Retention: Up to 1 year
- Privacy Policy: Hotjar Privacy Policy
Data Collected: Page views, sessions, bounce rates, time on page, geographic location (country/city), device type, browser, operating system, referring URL, click patterns, scroll depth, and anonymized user identifiers.
Retention Period: Analytics cookies are typically retained for 1-2 years, depending on the specific provider.
Opt-Out: You can opt out through our cookie preference center, browser settings, or provider-specific opt-out mechanisms linked above.
3.3 Functionality and Preference Cookies
Legal Basis: Consent (where required) or legitimate interest in enhancing user experience.
Purpose: These cookies remember your choices and preferences to provide enhanced, personalized features. They allow us to remember settings such as language, region, dashboard layout, notification preferences, and other customizable options.
Examples of Functionality Cookies:
- Preference Cookies: Remember your language, timezone, currency, and regional settings
- Customization Cookies: Store your dashboard layout preferences, theme choices (light/dark mode), and UI customizations
- Feature Cookies: Remember which features, tutorials, or notifications you have dismissed or acknowledged
- Widget Cookies: Enable third-party widgets (chat support, social media) to function properly
Retention Period: Functionality cookies are typically retained for 30 days to 12 months, depending on their specific purpose.
Opt-Out: You may opt out through our cookie preference center or browser settings. Opting out may result in loss of personalization and require you to re-enter preferences on each visit.
3.4 Targeting and Advertising Cookies
Legal Basis: Explicit consent (required in most jurisdictions).
Purpose: These cookies are used to deliver relevant advertisements to you based on your interests, browsing behavior, and interactions with our Service. They may also be used to limit the number of times you see an advertisement and to measure the effectiveness of advertising campaigns.
Advertising Partners:
- Google Ads / Google Marketing Platform: Delivers targeted ads across Google's advertising network
- Cookies: IDE, _gcl_*, conversion tracking cookies
- Retention: Up to 2 years
- Opt-Out: Google Ad Settings
- Facebook Pixel: Tracks conversions, builds audiences, and delivers targeted ads on Facebook and Instagram
- Cookies: _fbp, fr, datr
- Retention: Up to 2 years
- Opt-Out: Facebook Ad Preferences
- LinkedIn Insight Tag: Tracks conversions and builds audiences for LinkedIn advertising
- Cookies: li_sugr, UserMatchHistory, bcookie
- Retention: Up to 2 years
- Opt-Out: LinkedIn Advertising Opt-out
Behavioral Advertising: These cookies may track your browsing activity across different websites to build a profile of your interests and show you relevant advertisements. We do not sell your personal information to third parties, but advertising partners may collect information about your online activities over time and across different websites when you use our Service.
Retention Period: Advertising cookies are typically retained for up to 2 years.
Opt-Out: You can opt out of targeted advertising through:
- Our cookie preference center
- Browser settings and privacy controls
- Industry opt-out tools: DAA Opt-Out, NAI Opt-Out
- Platform-specific ad settings (Google, Facebook, LinkedIn)
3.5 Social Media Cookies
Legal Basis: Consent.
Purpose: These cookies enable social media features and allow you to share content from our Service on social media platforms. They also enable social media platforms to track your browsing behavior across different websites.
Social Media Platforms:
- Facebook: Enables "Like" and "Share" buttons; tracks visits to our Service
- Twitter/X: Enables tweet sharing and embedded content; tracks interactions
- LinkedIn: Enables sharing professional content; tracks engagement
- YouTube: Enables embedded video playback; tracks viewing behavior
Data Sharing: When you interact with social media features, information about your visit to our Service may be shared with the respective social media platform and associated with your profile on that platform.
Opt-Out: You can opt out through our cookie preference center or by adjusting privacy settings on your social media accounts.
4. Other Tracking Technologies
4.1 Web Beacons (Pixels)
Web beacons, also known as pixel tags, clear GIFs, or single-pixel GIFs, are tiny graphics (usually 1x1 pixel) embedded in web pages, emails, or advertisements. They work in conjunction with cookies to track user behavior, measure campaign effectiveness, and verify that content has been viewed.
We use web beacons for:
- Tracking email open rates and engagement with email campaigns
- Measuring advertisement impressions and conversions
- Analyzing page views and user navigation patterns
- Verifying security and detecting fraudulent activity
4.2 Local Storage
Local storage (including HTML5 Local Storage, Session Storage, and IndexedDB) allows us to store data locally on your device. Unlike cookies, local storage data does not expire automatically and must be manually deleted. We use local storage for:
- Storing user preferences and settings
- Caching data for improved performance and offline functionality
- Maintaining application state across sessions
- Storing non-sensitive data that enhances user experience
Managing Local Storage: You can clear local storage through your browser settings. This may reset your preferences and require you to re-configure settings.
4.3 Software Development Kits (SDKs)
Our mobile applications may use Software Development Kits (SDKs) from third-party service providers. These SDKs may collect device information, usage data, and other information for analytics, crash reporting, and functionality purposes. SDKs used include:
- Firebase SDK (Google): Analytics, crash reporting, remote configuration, and push notifications
- Sentry SDK: Error tracking and performance monitoring
- Mixpanel SDK: Product analytics and user behavior tracking
4.4 Server Logs
Our servers automatically collect and log information about your device and interactions with our Service, including IP address, browser type, operating system, referring URLs, pages viewed, time stamps, and click data. Server logs are used for system administration, security monitoring, and analytics purposes.
4.5 Device Fingerprinting
We may use device fingerprinting techniques to collect information about your device configuration (screen resolution, browser version, installed fonts, plugins) to create a unique identifier for fraud prevention and security purposes. This information is not used for advertising or marketing without your consent.
5. Purposes of Using Cookies
5.1 Providing and Improving the Service
Cookies enable us to provide essential functionality, maintain your session, remember your preferences, and deliver a seamless user experience across devices and sessions.
5.2 Security and Fraud Prevention
Cookies help us detect and prevent fraudulent activity, unauthorized access, security breaches, and abuse of our Service. They enable us to verify your identity, enforce our Terms of Service, and protect your account.
5.3 Analytics and Performance Optimization
Cookies allow us to understand how users interact with our Service, identify popular features, detect errors, and optimize performance. This information helps us improve the Service and develop new features that meet user needs.
5.4 Personalization
Cookies remember your preferences, settings, and past interactions to provide a personalized experience tailored to your needs. This includes remembering your language, dashboard layout, notification preferences, and recently accessed items.
5.5 Marketing and Advertising
With your consent, we use cookies to deliver relevant advertisements, measure campaign effectiveness, build audience segments, and prevent you from seeing the same advertisement repeatedly. We work with advertising partners who may use cookies to show you AutoPrintFarm advertisements on other websites based on your interaction with our Service.
5.6 Legal Compliance
Cookies may be used to comply with legal obligations, respond to legal requests, enforce our Terms of Service, protect our rights and property, and ensure compliance with applicable laws and regulations.
6. Managing Your Cookie Preferences
6.1 Cookie Preference Center
When you first visit our website, you will be presented with a cookie consent banner that allows you to accept all cookies, reject non-essential cookies, or customize your cookie preferences. You can access our cookie preference center at any time by clicking the "Cookie Settings" link in our website footer.
Through our cookie preference center, you can:
- Enable or disable specific cookie categories
- View detailed information about each cookie we use
- Withdraw your consent for non-essential cookies
- Save your preferences for future visits
6.2 Browser Settings
Most web browsers automatically accept cookies by default, but you can modify your browser settings to decline cookies or alert you when cookies are being sent. Cookie management options vary by browser:
- Google Chrome: Settings → Privacy and security → Cookies and other site data → See all site data and permissions
- Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data → Manage Data
- Safari: Preferences → Privacy → Manage Website Data
- Microsoft Edge: Settings → Cookies and site permissions → Manage and delete cookies and site data
- Opera: Settings → Privacy & security → Cookies → See all cookies and site data
Important: Blocking all cookies will prevent you from accessing certain features of our Service, including logging in to your account. We recommend allowing essential cookies while managing optional cookies through our preference center.
6.3 Mobile Device Settings
Mobile devices provide settings to control advertising identifiers and tracking:
- iOS: Settings → Privacy & Security → Tracking → Allow Apps to Request to Track (toggle off to prevent tracking); Settings → Privacy & Security → Apple Advertising → Personalized Ads (toggle off)
- Android: Settings → Google → Ads → Opt out of Ads Personalization (toggle on); Settings → Privacy → Ads → Delete advertising ID
6.4 Industry Opt-Out Tools
You can opt out of interest-based advertising from participating companies through industry opt-out platforms:
- Digital Advertising Alliance (DAA): optout.aboutads.info
- Network Advertising Initiative (NAI): optout.networkadvertising.org
- European Interactive Digital Advertising Alliance (EDAA): youronlinechoices.com
6.5 Analytics Opt-Out
To opt out of specific analytics services:
- Google Analytics: Install the Google Analytics Opt-out Browser Add-on
- Mixpanel: Use our cookie preference center to disable Mixpanel cookies
- Hotjar: Use the Hotjar Do Not Track setting
6.6 Consequences of Disabling Cookies
Disabling or blocking cookies may impact your ability to use our Service. Specifically, disabling cookies may result in:
- Inability to log in to your account
- Loss of personalized settings and preferences
- Degraded performance and user experience
- Inability to access certain features or functionality
- Need to re-enter information on each visit
We recommend configuring cookie settings to allow essential cookies while managing optional cookies according to your preferences.
7. Do Not Track Signals
Some web browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities tracked. Currently, there is no uniform technology standard for recognizing and implementing DNT signals. Different browsers may interpret DNT signals differently, and websites and online services may respond to DNT signals inconsistently.
At this time, our Service does not respond to DNT signals from web browsers. However, you can exercise control over tracking through the cookie management options described in this Policy, including our cookie preference center, browser settings, and third-party opt-out mechanisms.
We will continue to monitor developments regarding DNT browser technology and industry standards. If a uniform DNT standard is established, we will assess compliance and update this Cookie Policy accordingly.
8. Third-Party Cookies and Links
8.1 Third-Party Cookie Providers
We work with third-party service providers who may set cookies on our Service to provide analytics, advertising, and functionality services. These third parties have their own privacy policies governing their use of information they collect.
We are not responsible for:
- The privacy practices or content of third-party websites or services
- Cookies set by third parties on other websites you visit
- How third parties use information collected through their cookies
- Changes to third-party privacy policies or cookie practices
We encourage you to review the privacy policies and cookie policies of any third-party services that collect information through our Service.
8.2 Third-Party Links
Our Service may contain links to third-party websites. When you click on these links and leave our Service, you are subject to the privacy and cookie policies of those third-party websites. We do not control and are not responsible for cookies set by third-party websites.
8.3 Embedded Content
Our Service may include embedded content from third-party services (e.g., YouTube videos, social media posts, maps). This embedded content may set cookies and collect information about your interaction with the content. Such data collection is governed by the privacy and cookie policies of the third-party provider.
9. International Data Transfers
Information collected through cookies may be transferred to, stored in, and processed in the United States and other countries where we or our service providers operate. These countries may have data protection laws that differ from those in your country of residence.
When we transfer data from the European Economic Area (EEA), United Kingdom, or Switzerland to countries that do not provide an adequate level of protection as determined by the European Commission, we implement appropriate safeguards such as Standard Contractual Clauses (SCCs) or rely on adequacy decisions.
By using our Service and consenting to our use of cookies, you acknowledge and consent to the transfer of information collected through cookies to countries with different data protection laws.
10. Cookie Consent for GDPR and ePrivacy
10.1 GDPR and ePrivacy Compliance
For users in the European Economic Area (EEA), United Kingdom, and Switzerland, we comply with the General Data Protection Regulation (GDPR) and the ePrivacy Directive (as implemented in member states) regarding cookies and similar technologies.
10.2 Consent Requirements
Under GDPR and ePrivacy regulations, we must obtain your explicit, informed, freely given consent before placing non-essential cookies on your device. Consent must meet the following criteria:
- Freely Given: Consent is voluntary and can be withdrawn at any time without penalty
- Specific: Consent is obtained for each specific purpose and category of cookies
- Informed: You are provided with clear information about what cookies will be used and for what purposes
- Unambiguous: Consent is indicated through a clear affirmative action (e.g., clicking "Accept" or checking a box)
10.3 Cookie Consent Banner
When you first visit our website from the EEA, UK, or Switzerland, you will see a cookie consent banner that provides:
- Clear information about the types of cookies we use
- Links to this Cookie Policy and our Privacy Policy
- Options to accept all cookies, reject non-essential cookies, or customize your preferences
- Equal prominence for "Accept" and "Reject" options (no dark patterns)
Non-essential cookies will not be set until you provide consent. Essential cookies required for the Service to function will be set regardless of your consent choice, as permitted under Article 5(3) of the ePrivacy Directive.
10.4 Withdrawing Consent
You may withdraw your consent for cookies at any time by:
- Accessing our cookie preference center through the "Cookie Settings" link
- Clearing cookies through your browser settings
- Contacting us at privacy@autoprintfarm.com
Withdrawing consent does not affect the lawfulness of processing based on consent before withdrawal.
10.5 Legitimate Interest
Where permitted by law, we may rely on legitimate interest as the legal basis for certain analytics and functional cookies. When relying on legitimate interest, we conduct a balancing test to ensure our interests do not override your privacy rights. You have the right to object to processing based on legitimate interest.
11. Updates to This Cookie Policy
11.1 Policy Changes
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, our business practices, or for other operational, legal, or regulatory reasons. Changes may include adding new cookies, removing obsolete cookies, or updating descriptions and purposes.
11.2 Notice of Updates
When we make material changes to this Cookie Policy, we will notify you by:
- Posting the updated Cookie Policy on this page with a new "Last Updated" date
- Displaying a prominent notice on our website or Service
- Sending an email notification to registered users (for significant changes)
- Re-obtaining consent where required by law
11.3 Continued Use
Your continued use of the Service after the effective date of an updated Cookie Policy constitutes your acceptance of the changes. We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.
12. Contact Us
If you have questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact us:
- Email: privacy@autoprintfarm.com
- Data Protection Officer: dpo@autoprintfarm.com
- Contact Form: autoprintfarm.com/contact-us
- Mail: AutoPrintFarm, Inc.
Attn: Privacy Officer / Cookie Compliance
[Complete Mailing Address]
For more information about how we collect, use, and protect your personal information, please review our Privacy Policy.
13. Supervisory Authority
If you are located in the European Economic Area, United Kingdom, or Switzerland, and you believe our use of cookies violates applicable data protection laws, you have the right to lodge a complaint with your local supervisory authority.
A list of EU supervisory authorities is available at: https://edpb.europa.eu/about-edpb/board/members_en
14. Disclaimer
While we strive to provide accurate and up-to-date information in this Cookie Policy, we make no representations or warranties regarding the completeness, accuracy, or reliability of this information. This Cookie Policy is provided for informational purposes and does not constitute legal advice.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL LIABILITY ARISING FROM YOUR RELIANCE ON THIS COOKIE POLICY OR THE INFORMATION CONTAINED HEREIN. You are encouraged to seek independent legal advice regarding compliance with cookie laws and regulations applicable to your jurisdiction.