Terms of Service

Last Updated: November 10, 2025

1. Agreement to Terms

1.1 Binding Contract

These Terms of Service ("Terms," "Agreement," or "TOS") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and AutoPrint Farm, Inc. ("AutoPrintFarm," "Company," "we," "our," or "us") governing your access to and use of the AutoPrintFarm 3D print farm management software platform, website, mobile applications, APIs, and all related services, features, content, and functionality (collectively, the "Service" or "Platform").

1.2 Acceptance of Terms

BY ACCESSING, BROWSING, OR USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND OUR PRIVACY POLICY, WHICH IS INCORPORATED HEREIN BY REFERENCE. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE THE SERVICE.

Your continued use of the Service after any modification to these Terms constitutes your acceptance of such modifications. If you do not agree with any modification, you must immediately discontinue use of the Service.

1.3 Capacity and Authority

By agreeing to these Terms, you represent and warrant that:

  • You are at least 18 years of age and have the legal capacity to enter into binding contracts
  • If you are entering into this Agreement on behalf of a company, organization, or other legal entity, you have the authority to bind such entity to these Terms
  • You are not prohibited from using the Service under applicable laws
  • Your use of the Service will not violate any agreement or obligation to a third party
  • All information you provide to us is accurate, current, and complete

1.4 Entity Accounts

If you are using the Service on behalf of a company or organization ("Entity"), you represent that you are an authorized representative of that Entity and have the authority to bind the Entity to these Terms. In such case, "you" and "your" will refer to both you individually and the Entity. The Entity agrees to be responsible for all activities conducted through the Entity's account and for compliance with these Terms by all users within the Entity's organization.

2. Description of Service

2.1 Platform Overview

AutoPrintFarm provides a cloud-based software-as-a-service (SaaS) platform for managing 3D printer farms and production operations. The Service includes, but is not limited to:

  • Centralized dashboard for monitoring and controlling multiple 3D printers
  • Intelligent job queue management and automated print distribution
  • Filament inventory tracking and material consumption analytics
  • Remote camera monitoring and AI-powered failure detection
  • Automated part ejection system integration
  • Production scheduling, workflow automation, and task management
  • Product catalog and SKU management
  • E-commerce platform integrations (Shopify, WooCommerce)
  • Integrated documentation, knowledge base, and maintenance tracking
  • Analytics, reporting, and performance metrics
  • Mobile applications for iOS and Android
  • API access for third-party integrations

2.2 Service Modifications

We reserve the right to modify, enhance, suspend, discontinue, or impose limits on the Service or any feature thereof at any time, with or without notice, for any reason including but not limited to: maintenance, security, performance optimization, legal compliance, or business operational requirements. We will use commercially reasonable efforts to provide advance notice of material changes that negatively impact the core functionality of the Service.

2.3 Beta Features

We may offer certain features, functionality, or services on a beta, pilot, or experimental basis ("Beta Features"). Beta Features are provided "AS IS" without warranties of any kind and may be modified or discontinued at any time. You acknowledge that Beta Features may contain errors, bugs, or defects and may not function as intended. We have no liability for any damages arising from your use of Beta Features.

2.4 Third-Party Integrations

The Service may integrate with third-party hardware (3D printers, cameras, ejection systems), software platforms (e-commerce, inventory management), and services. We do not control and are not responsible for the availability, functionality, security, or performance of third-party products or services. Your use of third-party products is governed by their respective terms and conditions, and we disclaim all liability related to third-party products.

3. Account Registration and Security

3.1 Account Creation

To access the Service, you must create an account by providing accurate, complete, and current information including your name, email address, company information, and payment details. You agree to:

  • Provide truthful, accurate, and complete registration information
  • Maintain and promptly update your account information to keep it accurate and complete
  • Accept all risks of unauthorized access to your account and information
  • Immediately notify us of any unauthorized use of your account or any other security breach
  • Not create multiple accounts for yourself or create accounts using false or misleading information
  • Not sell, transfer, or assign your account to another party without our prior written consent

3.2 Account Security

You are solely responsible for maintaining the confidentiality and security of your account credentials (username, password, API keys). You agree to:

  • Use strong, unique passwords and change them periodically
  • Enable multi-factor authentication (MFA) when available and as required by your subscription plan
  • Not share your account credentials with any third party
  • Not allow any third party to access your account
  • Immediately notify us of any suspected unauthorized access or security breach
  • Take all reasonable precautions to prevent unauthorized access

You are fully responsible for all activities that occur under your account, whether or not authorized by you. We are not liable for any loss or damage arising from unauthorized use of your account due to your failure to maintain account security.

3.3 Account Suspension and Termination

We reserve the right to suspend, restrict, or terminate your account and access to the Service, with or without notice, for any reason including but not limited to:

  • Violation of these Terms or our policies
  • Suspected fraudulent, abusive, or illegal activity
  • Non-payment of fees or chargebacks
  • Prolonged inactivity (as defined in your subscription plan)
  • Requests from law enforcement or government authorities
  • Technical or security issues
  • Unexpected technical problems or maintenance requirements

Upon suspension or termination, your right to use the Service will immediately cease, and we may delete your data in accordance with our Privacy Policy and data retention policies. Suspension or termination does not relieve you of any payment obligations incurred prior to suspension or termination.

4. Subscription Plans and Fees

4.1 Subscription Tiers

The Service is offered through various subscription plans with different features, printer limits, user seats, and pricing. Subscription plans may include free trials, freemium tiers, individual plans, team plans, and enterprise plans. Current subscription options and pricing are available on our website at autoprintfarm.com/pricing.

4.2 Fees and Payment

You agree to pay all fees associated with your selected subscription plan. Subscription fees are charged on a recurring basis (monthly or annually) according to your chosen billing cycle. All fees are stated in U.S. Dollars (USD) unless otherwise specified and are exclusive of all taxes, duties, and assessments.

  • Payment Authorization: By providing payment information, you authorize us (and our third-party payment processors) to charge your designated payment method for all fees incurred under your account.
  • Payment Method: We accept major credit cards (Visa, Mastercard, American Express, Discover), debit cards, and other payment methods as indicated on our platform. Payment processing is handled by third-party payment processors (Stripe, PayPal).
  • Payment Due Date: Subscription fees are due and payable at the beginning of each billing cycle.
  • Failed Payments: If payment fails, we may retry charging your payment method, suspend your account, downgrade your service tier, or terminate your account.

4.3 Automatic Renewal

Your subscription will automatically renew at the end of each billing cycle unless you cancel prior to the renewal date. By subscribing, you authorize us to charge your payment method for renewal fees at the then-current rate for your subscription plan. Subscription fees may increase upon renewal with at least 30 days' advance notice.

4.4 Price Changes

We reserve the right to modify subscription pricing at any time. Price changes will not affect your current billing cycle but will apply to subsequent renewal cycles. We will provide at least 30 days' advance notice of any price increase via email or in-app notification. Your continued use of the Service after a price increase constitutes acceptance of the new pricing.

4.5 Taxes

All fees are exclusive of federal, state, local, and foreign taxes, duties, tariffs, and assessments ("Taxes"). You are responsible for all applicable Taxes associated with your use of the Service, except for taxes based on our net income. If we are required to collect or pay Taxes for which you are responsible, the appropriate amount will be invoiced to and paid by you unless you provide us with a valid tax exemption certificate.

4.6 Overage Charges

If your usage exceeds the limits of your subscription plan (e.g., number of printers, users, API calls, storage), you may incur overage charges at the rates specified in your subscription plan. We will provide notice when you approach or exceed plan limits. Overage charges will be billed monthly in addition to your subscription fees.

5. Cancellation, Refunds, and Downgrades

5.1 Cancellation Rights

You may cancel your subscription at any time through your account settings or by contacting customer support. Cancellations take effect at the end of your current billing cycle. You will retain access to paid features until the end of the billing period for which you have paid. We do not provide pro-rated refunds for partial billing periods.

5.2 Refund Policy

All subscription fees are non-refundable except as expressly provided below or required by applicable law:

  • Free Trials: If you cancel during a free trial period, no charges will be incurred.
  • Annual Subscriptions: Annual subscription fees are non-refundable after the first 30 days of the annual term.
  • Monthly Subscriptions: Monthly subscription fees are non-refundable once the billing cycle begins.
  • Service Unavailability: If the Service is unavailable for more than 72 consecutive hours due to issues within our control (excluding maintenance windows, force majeure, or third-party failures), you may be entitled to a pro-rated credit applied to your next billing cycle.

Refunds, if provided, will be issued to the original payment method within 10-14 business days. We reserve the right to require documentation or verification before processing refund requests.

5.3 Downgrades

You may downgrade your subscription plan at any time. Downgrades take effect at the end of the current billing cycle. If you downgrade to a plan with fewer features or lower limits, you may lose access to certain functionality, and excess data may be deleted or archived. You are responsible for exporting any data you wish to retain before downgrading.

5.4 Data Retention After Cancellation

Upon cancellation or termination, we will retain your data for 90 days during which you may reactivate your account and restore access to your data. After 90 days, your data will be permanently deleted in accordance with our Privacy Policy and data retention policies. We are not responsible for any data loss resulting from cancellation, termination, or downgrade of your account.

6. Acceptable Use Policy

6.1 Permitted Use

The Service is provided solely for lawful purposes in connection with 3D printing operations, production management, and related business activities. You may use the Service only in compliance with these Terms, all applicable laws, regulations, and industry standards.

6.2 Prohibited Conduct

You agree not to engage in any of the following prohibited activities:

  • Illegal Activities: Use the Service for any unlawful purpose or in violation of any local, state, national, or international law or regulation.
  • Intellectual Property Infringement: Upload, share, or distribute content that infringes upon patents, trademarks, copyrights, trade secrets, or other intellectual property rights of any third party.
  • Unauthorized Access: Attempt to gain unauthorized access to the Service, other user accounts, computer systems, or networks connected to the Service through hacking, password mining, or any other means.
  • Interference and Disruption: Interfere with, disrupt, or create an undue burden on the Service, servers, networks, or systems; introduce viruses, malware, worms, Trojan horses, or other malicious code.
  • Reverse Engineering: Reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code, object code, or underlying algorithms of the Service, except to the extent expressly permitted by applicable law.
  • Data Scraping: Use any robot, spider, scraper, or other automated means to access the Service or extract data without our express written permission.
  • Resale or Redistribution: Resell, lease, lend, rent, transfer, sublicense, or otherwise provide access to the Service to third parties without our prior written consent, except as expressly permitted under an authorized reseller or referral program.
  • Abuse and Harassment: Harass, threaten, intimidate, or abuse other users, our employees, or third parties; post or transmit offensive, defamatory, obscene, or hateful content.
  • Spam and Unsolicited Communications: Send unsolicited or unauthorized advertising, promotional materials, spam, junk mail, chain letters, or any other form of solicitation.
  • Prohibited Items: Use the Service to design, manufacture, or distribute prohibited items including weapons, explosives, illegal drugs, counterfeit goods, or items that violate export control laws.
  • False Information: Provide false, misleading, or fraudulent information; impersonate any person or entity; misrepresent your affiliation with any person or entity.
  • Circumvention: Bypass, circumvent, or attempt to bypass or circumvent any security features, access controls, usage limits, or technological protection measures of the Service.

6.3 Consequences of Violation

Violation of this Acceptable Use Policy may result in immediate suspension or termination of your account, removal of content, legal action, and referral to law enforcement authorities. We reserve the right to investigate suspected violations and cooperate with law enforcement authorities. You will be liable for all losses, damages, costs, and expenses (including attorney fees) incurred by us or third parties resulting from your violation of this policy.

6.4 Content Monitoring

While we have no obligation to monitor user content, we reserve the right (but not the obligation) to monitor, review, modify, remove, or disable access to any content at any time for any reason, including to ensure compliance with these Terms and applicable laws. We may report any suspected illegal activity to law enforcement.

7. Intellectual Property Rights

7.1 Our Intellectual Property

The Service, including all software, code, algorithms, user interfaces, graphics, designs, text, documentation, logos, trademarks, service marks, and all other content and materials (excluding User Content) are owned by AutoPrintFarm or our licensors and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

All rights, title, and interest in and to the Service, including all intellectual property rights, are and will remain the exclusive property of AutoPrintFarm and our licensors. These Terms do not grant you any rights to our trademarks, service marks, logos, or brand elements. You may not use our trademarks without our prior written permission.

7.2 License to Use the Service

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service solely for your internal business purposes in accordance with these Terms and your subscription plan. This license does not include any right to:

  • Modify, adapt, translate, or create derivative works of the Service
  • Copy, reproduce, distribute, or publicly display the Service
  • Sell, rent, lease, sublicense, or transfer the Service to third parties
  • Reverse engineer, decompile, or disassemble the Service
  • Access the Service to build a competitive product or service
  • Remove, alter, or obscure any proprietary notices or labels on the Service

7.3 Your Content and Data

You retain all ownership rights to the content, data, files, and materials you upload, submit, or transmit through the Service ("User Content"), including but not limited to: 3D models, STL files, G-code, print profiles, product designs, photographs, documentation, notes, and other materials.

By uploading User Content to the Service, you grant us a worldwide, non-exclusive, royalty-free, sublicensable, transferable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display your User Content solely as necessary to:

  • Provide, maintain, and improve the Service
  • Process and analyze your data to provide features and functionality
  • Create aggregated, anonymized data and benchmarks that do not identify you
  • Comply with legal obligations
  • Enforce these Terms and protect our rights

This license terminates when you delete your User Content or close your account, except to the extent we need to retain copies for legal compliance, backup purposes, or as expressly permitted by these Terms.

7.4 User Content Responsibilities

You represent and warrant that:

  • You own or have all necessary rights, licenses, and permissions to upload and use your User Content
  • Your User Content does not infringe upon any intellectual property rights, privacy rights, or other rights of any third party
  • Your User Content complies with all applicable laws and regulations
  • Your User Content does not contain viruses, malware, or other harmful code

You are solely responsible for your User Content and the consequences of uploading, publishing, or sharing it through the Service. We do not endorse, verify, or assume any responsibility for User Content.

7.5 Feedback and Suggestions

If you provide us with any feedback, suggestions, ideas, enhancement requests, or recommendations regarding the Service ("Feedback"), you grant us a perpetual, irrevocable, worldwide, royalty-free, fully sublicensable, transferable license to use, reproduce, modify, create derivative works from, distribute, and otherwise exploit the Feedback for any purpose without compensation or attribution to you. You waive any moral rights you may have in the Feedback.

7.6 DMCA and Copyright Infringement

We respect the intellectual property rights of others and expect our users to do the same. If you believe that any content on the Service infringes your copyright, please submit a notice of alleged infringement to our designated Copyright Agent at dmca@autoprintfarm.com including:

  • Identification of the copyrighted work claimed to have been infringed
  • Identification of the allegedly infringing material and its location on the Service
  • Your contact information (name, address, telephone number, email address)
  • A statement that you have a good faith belief that the use is not authorized by the copyright owner
  • A statement that the information in the notification is accurate and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner
  • Your physical or electronic signature

We will investigate notices of alleged infringement and take appropriate action, which may include removing or disabling access to the allegedly infringing material and terminating repeat infringers.

8. Privacy and Data Protection

8.1 Privacy Policy

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to our collection and use of personal information as described in the Privacy Policy.

8.2 Data Processing Agreement

For customers subject to the European Union General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), or other applicable data protection laws, we will enter into a Data Processing Agreement (DPA) upon request. The DPA governs our processing of personal data on your behalf and can be requested by contacting privacy@autoprintfarm.com.

8.3 Data Security

We implement industry-standard technical and organizational security measures to protect your data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission or storage is completely secure. You acknowledge the inherent security risks of using internet-based services and agree that we have no liability for unauthorized access to your data except to the extent caused by our gross negligence or willful misconduct.

8.4 Data Location and Transfers

Your data may be transferred to, stored in, and processed in the United States and other countries where we or our service providers operate. By using the Service, you consent to the transfer of your data to countries that may have different data protection laws than your country of residence.

8.5 Confidentiality

Each party agrees to maintain the confidentiality of the other party's Confidential Information and to use such information solely for purposes of performing under these Terms. "Confidential Information" means non-public information designated as confidential or that reasonably should be considered confidential. This obligation does not apply to information that: (a) is or becomes publicly available through no breach of these Terms; (b) was rightfully in the receiving party's possession without confidentiality restrictions; (c) is independently developed by the receiving party; or (d) is required to be disclosed by law.

9. Service Availability and Support

9.1 Service Level and Uptime

We strive to maintain high availability and reliability of the Service. However, we do not guarantee uninterrupted, error-free, or secure operation of the Service. The Service may be unavailable due to maintenance, upgrades, network failures, hardware failures, software failures, third-party service disruptions, or circumstances beyond our reasonable control.

For enterprise customers, specific Service Level Agreements (SLAs) may be negotiated and documented in a separate agreement. In the absence of a specific SLA, we target 99.5% uptime calculated monthly, excluding scheduled maintenance windows and force majeure events.

9.2 Scheduled Maintenance

We may perform scheduled maintenance on the Service, during which the Service may be unavailable. We will provide at least 24 hours' advance notice of scheduled maintenance via email, in-app notification, or status page announcement. Emergency maintenance may be performed without advance notice.

9.3 Customer Support

We provide customer support through email, in-app chat, help documentation, and knowledge base articles. Support availability and response times vary by subscription plan:

  • Free and Basic Plans: Community support and documentation only
  • Professional Plans: Email support during business hours (Monday-Friday, 9 AM - 5 PM EST) with 24-48 hour response time
  • Enterprise Plans: Priority email and chat support with dedicated account manager and faster response times as specified in your Enterprise Agreement

Support does not include: (a) issues caused by modifications you make to the Service; (b) issues related to third-party hardware, software, or services; (c) training or consulting services (unless purchased separately); or (d) data recovery services (unless caused by our gross negligence).

9.4 Updates and Modifications

We regularly update, enhance, and improve the Service. Updates may include new features, bug fixes, security patches, performance improvements, and compatibility updates. Updates are applied automatically to the Service, and you may not opt out of updates. We will use reasonable efforts to maintain backward compatibility with integrations and APIs, but we do not guarantee compatibility across all versions.

10. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

AUTOPRINTFARM SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT
  • WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE
  • WARRANTIES THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS
  • WARRANTIES REGARDING THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF CONTENT, DATA, OR INFORMATION PROVIDED THROUGH THE SERVICE
  • WARRANTIES THAT DEFECTS OR ERRORS WILL BE CORRECTED
  • WARRANTIES THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR ACHIEVE ANY PARTICULAR RESULT

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM AUTOPRINTFARM OR THROUGH THE SERVICE WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE IN THESE TERMS.

YOU ACKNOWLEDGE AND AGREE THAT YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR EQUIPMENT, LOSS OF DATA, OR OTHER HARM THAT RESULTS FROM YOUR USE OF THE SERVICE.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

11. Limitation of Liability

11.1 Exclusion of Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL AUTOPRINTFARM, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • LOSS OF PROFITS, REVENUE, BUSINESS, OR ANTICIPATED SAVINGS
  • LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES
  • COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES
  • BUSINESS INTERRUPTION OR PRODUCTION DELAYS
  • DAMAGE TO OR DESTRUCTION OF EQUIPMENT, PRINTERS, OR PRODUCTS
  • DAMAGE TO REPUTATION OR LOSS OF CUSTOMERS

THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, BREACH OF WARRANTY, OR ANY OTHER LEGAL THEORY, EVEN IF AUTOPRINTFARM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

11.2 Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AUTOPRINTFARM'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICE, WHETHER IN CONTRACT, TORT, OR OTHERWISE, SHALL NOT EXCEED THE GREATER OF:

  • THE TOTAL AMOUNT PAID BY YOU TO AUTOPRINTFARM IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY; OR
  • ONE HUNDRED U.S. DOLLARS ($100.00)

11.3 Exceptions to Limitations

The limitations and exclusions in this Section 11 do not apply to liability for:

  • Death or personal injury caused by our gross negligence or willful misconduct
  • Fraud or fraudulent misrepresentation
  • Breach of confidentiality obligations under Section 8.5
  • Your indemnification obligations under Section 12
  • Your violation of our intellectual property rights
  • Any liability that cannot be excluded or limited under applicable law

11.4 Essential Purpose

THE LIMITATIONS OF DAMAGES SET FORTH IN THIS SECTION ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN AUTOPRINTFARM AND YOU. AUTOPRINTFARM WOULD NOT BE ABLE TO PROVIDE THE SERVICE ON AN ECONOMICALLY REASONABLE BASIS WITHOUT THESE LIMITATIONS.

11.5 Applicable Law

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

12. Indemnification

12.1 Your Indemnification Obligations

You agree to indemnify, defend, and hold harmless AutoPrintFarm, its parent companies, subsidiaries, affiliates, officers, directors, employees, agents, partners, suppliers, and licensors (collectively, "AutoPrintFarm Parties") from and against any and all third-party claims, demands, liabilities, damages, losses, costs, and expenses (including reasonable attorney fees and court costs) arising from or related to:

  • Your use or misuse of the Service
  • Your violation of these Terms or any applicable law or regulation
  • Your User Content, including any infringement of intellectual property rights or violation of privacy rights
  • Your violation of any rights of any third party
  • Your breach of any representation, warranty, or covenant made in these Terms
  • Your negligence or willful misconduct
  • Any products manufactured using the Service, including defects, safety issues, or injury

12.2 Indemnification Process

We will provide you with prompt written notice of any claim subject to indemnification. You will have sole control of the defense and settlement of any claim, provided that: (a) you may not enter into any settlement that imposes any obligation or liability on AutoPrintFarm without our prior written consent; (b) we may participate in the defense at our own expense; and (c) you may not consent to any judgment or settlement that does not include an unconditional release of all AutoPrintFarm Parties from all liability.

12.3 Our Indemnification Obligations

We will indemnify, defend, and hold you harmless from and against any third-party claim that the Service, when used in accordance with these Terms, infringes any U.S. patent, copyright, or trademark. This indemnity does not apply if the claim arises from:

  • Modification of the Service by anyone other than AutoPrintFarm
  • Combination of the Service with third-party products, services, or content not provided by AutoPrintFarm
  • Your use of the Service in violation of these Terms
  • Your use of a superseded or deprecated version of the Service after we have provided an update

If the Service becomes, or in our opinion is likely to become, the subject of an infringement claim, we may at our option and expense: (a) procure the right for you to continue using the Service; (b) replace or modify the Service to make it non-infringing; or (c) terminate your subscription and refund prepaid fees for the remainder of the term. THIS SECTION STATES OUR ENTIRE LIABILITY AND YOUR EXCLUSIVE REMEDY FOR INFRINGEMENT CLAIMS.

13. Dispute Resolution

13.1 Governing Law

These Terms and any dispute or claim arising out of or related to these Terms or the Service (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

13.2 Informal Dispute Resolution

Before filing a claim, you agree to attempt to resolve the dispute informally by contacting us at legal@autoprintfarm.com. We will attempt to resolve the dispute informally by contacting you via email. If a dispute is not resolved within 60 days of submission, you or AutoPrintFarm may bring a formal proceeding.

13.3 Arbitration Agreement

YOU AND AUTOPRINTFARM AGREE THAT ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE (COLLECTIVELY, "DISPUTES") WILL BE RESOLVED BY BINDING ARBITRATION, RATHER THAN IN COURT, EXCEPT THAT:

  • You or AutoPrintFarm may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent infringement of intellectual property rights or breach of confidentiality
  • Either party may bring a lawsuit in small claims court if the claim qualifies
  • Either party may seek provisional remedies in court to maintain the status quo pending arbitration

The arbitration will be administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules and, if applicable, its Supplementary Procedures for Consumer-Related Disputes. The arbitration will be conducted in English in New Castle County, Delaware, or remotely via videoconference or telephone if agreed by both parties.

The arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability, or formation of these Terms, including but not limited to any claim that all or any part of these Terms is void or voidable, whether a claim is subject to arbitration, and any dispute regarding the payment of AAA administrative or arbitrator fees.

Each party will be responsible for paying any AAA filing, administrative, and arbitrator fees in accordance with AAA rules, except that AutoPrintFarm will pay for your reasonable filing, administrative, and arbitrator fees if your claim for damages does not exceed $10,000 and is not frivolous (as determined by the arbitrator).

13.4 Class Action Waiver

YOU AND AUTOPRINTFARM AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Unless both you and AutoPrintFarm agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

13.5 Jury Trial Waiver

TO THE EXTENT PERMITTED BY LAW, YOU AND AUTOPRINTFARM WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND RECEIVE A JUDGE OR JURY TRIAL. You and AutoPrintFarm are instead electing that all Disputes shall be resolved by arbitration under this arbitration agreement, except as specified in Section 13.3.

13.6 Opt-Out Right

You have the right to opt out of the arbitration agreement by sending written notice of your decision to opt out to legal@autoprintfarm.com within 30 days of first accepting these Terms. If you opt out, all other terms of this Agreement will continue to apply, but you will not be bound by the arbitration provisions.

13.7 Severability

If any portion of this Section 13 is found to be unenforceable or unlawful for any reason: (a) the unenforceable or unlawful provision shall be severed from these Terms; (b) severance of the unenforceable or unlawful provision shall have no impact whatsoever on the remainder of this Section 13 or the parties' ability to compel arbitration of any remaining claims on an individual basis; and (c) to the extent that any claims must therefore proceed on a class, collective, consolidated, or representative basis, such claims must be litigated in a civil court of competent jurisdiction and not in arbitration, and the parties agree that litigation of those claims shall be stayed pending the outcome of any individual claims in arbitration.

14. Term and Termination

14.1 Term

These Terms commence on the date you first access or use the Service and continue until terminated as set forth below.

14.2 Termination for Convenience

You may terminate these Terms at any time by canceling your subscription and ceasing all use of the Service. We may terminate these Terms or suspend your access to the Service at any time, with or without cause, with or without notice. Termination does not relieve you of your obligation to pay any fees accrued prior to termination.

14.3 Termination for Cause

We may terminate your account immediately, without prior notice or liability, for any reason, including but not limited to:

  • Breach of these Terms
  • Violation of applicable laws or regulations
  • Fraudulent, abusive, or illegal activity
  • Prolonged inactivity (as defined in your subscription plan)
  • Non-payment of fees
  • Request by law enforcement or government agencies
  • Unexpected technical or security issues

14.4 Effect of Termination

Upon termination:

  • Your right to access and use the Service immediately ceases
  • All licenses granted to you under these Terms immediately terminate
  • You must cease all use of the Service and delete any downloaded materials
  • You remain liable for all fees and charges incurred prior to termination
  • We may delete your account and all associated data after 90 days
  • Provisions that by their nature should survive termination shall survive, including but not limited to: ownership provisions, warranty disclaimers, indemnity obligations, limitations of liability, and dispute resolution provisions

14.5 Data Export

Upon termination, you have 90 days to export your data using our data export tools. After 90 days, your data may be permanently deleted. We are not responsible for any data loss resulting from termination. Data export functionality may be limited based on your subscription plan at the time of termination.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy, Cookie Policy, and any Enterprise Agreement or Data Processing Agreement you have entered into with us, constitute the entire agreement between you and AutoPrintFarm regarding the Service and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Service.

15.2 Modifications to Terms

We reserve the right to modify these Terms at any time in our sole discretion. If we make material changes, we will notify you by email, in-app notification, or by posting a notice on our website at least 30 days before the changes take effect. Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of the changes. If you do not agree to the modified Terms, you must discontinue use of the Service and may cancel your subscription.

15.3 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision will be modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving its intent. If such modification is not possible, the provision will be severed from these Terms, and the remaining provisions will continue in full force and effect.

15.4 No Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of AutoPrintFarm.

15.5 Assignment

You may not assign, transfer, or delegate any of your rights or obligations under these Terms without our prior written consent. Any attempted assignment in violation of this provision is void. We may assign these Terms, in whole or in part, to any party at any time without restriction, including in connection with a merger, acquisition, reorganization, or sale of assets.

15.6 Force Majeure

Neither party will be liable for any failure or delay in performance under these Terms (except for payment obligations) to the extent such failure or delay is caused by circumstances beyond its reasonable control, including but not limited to: acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, earthquakes, pandemics, epidemics, strikes, Internet failures, or failures of third-party hosting providers or utility companies.

15.7 Third-Party Beneficiaries

These Terms are for the benefit of, and will be enforceable by, the parties only. These Terms are not intended to confer any right or benefit on any third party, including end users, partners, or service providers.

15.8 Export Controls

The Service may be subject to U.S. export control laws and regulations, including the Export Administration Regulations (EAR) and the International Traffic in Arms Regulations (ITAR). You agree to comply with all applicable export laws and regulations and will not export, re-export, or transfer the Service or any technical data derived from the Service to prohibited countries, entities, or individuals.

15.9 Government Users

If you are a U.S. government entity or if this Agreement otherwise becomes subject to the Federal Acquisition Regulations (FAR), you acknowledge that the Service constitutes "Commercial Computer Software" and "Commercial Computer Software Documentation" as defined in FAR 12.212 and DFARS 227.7202, and that use, reproduction, and disclosure are governed by these Terms.

15.10 Relationship of the Parties

The parties are independent contractors. These Terms do not create a partnership, franchise, joint venture, agency, fiduciary, or employment relationship between you and AutoPrintFarm.

15.11 Notices

All notices required or permitted under these Terms will be in writing and will be deemed given: (a) when delivered personally; (b) when sent by confirmed email; (c) one business day after deposit with a nationally recognized overnight courier; or (d) three business days after mailing by certified or registered mail, return receipt requested.

Notices to you may be sent to the email address associated with your account. Notices to AutoPrintFarm must be sent to: legal@autoprintfarm.com.

15.12 Interpretation

The headings and captions used in these Terms are for convenience only and will not affect the interpretation of these Terms. The words "include," "includes," and "including" will be deemed to be followed by the phrase "without limitation." The word "or" is disjunctive but not necessarily exclusive.

16. Contact Information

If you have questions about these Terms or the Service, please contact us:

17. Acknowledgment

BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE THE SERVICE.

YOU ACKNOWLEDGE THAT THESE TERMS CONSTITUTE A BINDING LEGAL AGREEMENT BETWEEN YOU AND AUTOPRINTFARM AND THAT YOU HAVE HAD SUFFICIENT OPPORTUNITY TO REVIEW THESE TERMS AND CONSULT WITH LEGAL COUNSEL IF DESIRED.